Small Business Knowledge Hub

Practical articles to help you build, grow, and manage your business online. Written for real people, not tech experts.

Frequently Asked Questions

Common questions about our services, websites, and getting your business online.

How do I get a free website?

Simply purchase your own domain name from a domain registrar, then contact us with your domain details. We'll build your free, ad-supported website at no cost.

What's the difference between free and premium websites?

Free websites display advertisements that support the service. Premium websites (R550) have no ads, offer full design control, and come with a one-year refund guarantee.

Do I need my own domain name?

Yes. For both free and premium websites, you need to purchase your own domain name from a domain registrar. We do not register domains on your behalf.

How long does it take to build a website?

With your content ready, a basic website can be built in 3-7 days. Complex sites may take longer. We work efficiently to get you online as quickly as possible.

Do I need technical skills to manage my website?

No. We handle the technical side. If you need updates later, we're happy to help—or we can show you how to make simple changes yourself.

What is the refund policy for premium websites?

We offer a full refund on our R550 premium website within one year of purchase if you're not completely satisfied. No questions asked.

Can I upgrade from a free website to premium later?

Absolutely. You can upgrade to a premium ad-free website at any time. We'll handle the transition for you.